Privacy Policy

Effective Date: 22/08/2020

DT INFOTECH ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide to us when using our IT services, including Annual Maintenance Contracts (AMC), network and server support, computer services, firewall setup, cloud server solutions, and virtualization.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Company/Organization Name
  • Billing and Payment Details
  • Designation or Job Title

b. Technical and Service Information

  • IP address and location data
  • Device and browser details
  • Server and network configuration data (as part of managed services)
  • Logs and usage statistics related to services we provide

2. How We Use Your Information

We use your information to:

  • Deliver, manage, and maintain our IT services
  • Respond to service requests and provide support
  • Ensure system security, monitoring, and performance tuning
  • Send service updates, notifications, and administrative messages
  • Process invoices, payments, and maintain financial records
  • Fulfill contractual and legal obligations

3. Sharing of Information

We do not sell or rent your personal data. Your information may only be shared in the following situations:

  • With trusted third-party service providers who assist in service delivery (e.g., cloud vendors, hardware providers)
  • If required by law, legal proceedings, or government authorities
  • To protect DT INFOTECH's legal rights, business operations, or other users

4. Data Security

DT INFOTECH takes data protection seriously and uses the following security measures:

  • Firewalls and intrusion prevention systems
  • Encryption for sensitive data
  • Secure servers and backups
  • Access control and authentication mechanisms
  • Regular system monitoring and updates

5. Data Retention

We retain personal and technical data only as long as necessary to:

  • Deliver services to you
  • Meet legal, accounting, or reporting obligations
  • Enforce our agreements and protect our rights

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing activities
  • Withdraw consent where processing is based on your consent
  • Request a copy of your personal data (data portability)

For such requests, please contact us at: info@dtinfotech.net

7. Cookies and Tracking

Our website may use cookies or similar technologies for:

  • User experience improvement
  • Website analytics
  • Session management

You can control or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. DT INFOTECH is not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing any personal data.

9. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services implies your acceptance of the revised policy.

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